Slingshot
Customer and Sales Answering Service
Customer Engagement Platform for Your Business
Don’t leave your potential customers waiting. We help you answer first and fast, 24/7, engaging with inbound leads and winning new sales. Built-in automation, integrations, and business intelligence reporting ensure every customer request is responded to—with no extra back-office work.
Close Sales Anytime
Industry specific reps available 24/7 to qualify, sell, and schedule for your business.
Multi-Channel Contact Center
One platform to manage every call, chat, text, email, or message—with no extra work.
Frequently Asked Questions
Why do we need 24/7 coverage?
When 70-90% of sales occur over the phone and 25% of sales calls take place after hours and weekends, we help you answer first and fast, 24/7, to win more leads.
When 70-90% of sales occur over the phone and 25% of sales calls take place after hours and weekends, we help you answer first and fast, 24/7, to win more leads.
What type of reporting do you provide?
From the activity-based reportings, clients can drill into:
- Monthly interactions by type and frequency
- Accuracy of the agent's call
- Conversion/close rate
- Individual Lead sources and their performance
- QA and friendliness scores
- Slingshot service level by day, hour, month
- Sales to service ratio
From the activity-based reportings, clients can drill into:
- Monthly interactions by type and frequency
- Accuracy of the agent's call
- Conversion/close rate
- Individual Lead sources and their performance
- QA and friendliness scores
- Slingshot service level by day, hour, month
- Sales to service ratio
Meeting our customers in the channels that they’re using most and accustomed to is an important part of our strategy. The convenience of being able to see all these incoming messages in one place is truly underrated. After hours we never miss a lead and current customers that prefer that communication aren’t mismanaged.”
Gui Bergeron, CEO - Frontline Pest Control
Transform your business process through powerful customer and sales answering services.
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Reach Us
Sales: (866) 794-1658
Service: (800) 762-0301
101 Crawfords Corner Road Suite 2511-W, Holmdel, NJ 07733
