Slingshot
Customer and Sales Answering Service
Customer Engagement Platform for Your Business
Don’t leave your potential customers waiting. We help you answer first and fast, 24/7, engaging with inbound leads and winning new sales. Built-in automation, integrations, and business intelligence reporting ensure every customer request is responded to—with no extra back-office work.
Close Sales Anytime
Industry specific reps available 24/7 to qualify, sell, and schedule for your business.
Multi-Channel Contact Center
One platform to manage every call, chat, text, email, or message—with no extra work.
Frequently Asked Questions
Why do we need 24/7 coverage?
When 70-90% of sales occur over the phone and 25% of sales calls take place after hours and weekends, we help you answer first and fast, 24/7, to win more leads.
When 70-90% of sales occur over the phone and 25% of sales calls take place after hours and weekends, we help you answer first and fast, 24/7, to win more leads.
What type of reporting do you provide?
From the activity-based reportings, clients can drill into:
- Monthly interactions by type and frequency
- Accuracy of the agent's call
- Conversion/close rate
- Individual Lead sources and their performance
- QA and friendliness scores
- Slingshot service level by day, hour, month
- Sales to service ratio
From the activity-based reportings, clients can drill into:
- Monthly interactions by type and frequency
- Accuracy of the agent's call
- Conversion/close rate
- Individual Lead sources and their performance
- QA and friendliness scores
- Slingshot service level by day, hour, month
- Sales to service ratio
Trusted by the world's largest field service businesses
Transform your business process through powerful customer and sales answering services.
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Reach Us
Sales: (866) 794-1658
Service: (800) 762-0301
101 Crawfords Corner Road Suite 2511-W, Holmdel, NJ 07733
